FAQ
- Contact our Mercury Provincetown front desk team at (508)487-9892.
- Check-in – 3 PM
- Checkout – 11 AM
- November – April, we offer a 48-hour cancellation.
- May – October, we offer a 14-day cancellation.
- If a reservation is cancelled within the 14-day cancellation policy, the total room and tax for the entire reservation will be forfeited.
- If a reservation is cancelled outside the cancellation policy, 10% of the total room and tax for the entire reservation will be forfeited.
- No.
- 21 years old.
- The Mercury does NOT provide rollaway beds or cots outside of the existing bedding or rooms that accommodate a sleeper sofa. Additional pillows, blankets and bedding are available upon request. Guests should contact the Inn prior to arrival to request the sleeper sofa to be prepared in advance.
- Complimentary high-speed wireless internet access on unlimited devices.
- Mercury Provincetown provides complimentary parking on a first-come, first-served basis in a small parking lot that offers 6 spaces for the 14-room property. Street parking is recommended.
- Provincetown has several private and municipal parking lots available for overnight guest parking. Rates are subject to change based on season and day of the week. The average cost of parking is $40 per night.
- The closest overnight parking to Mercury Provincetown is located 2 blocks away at 132 Bradford Street (adjacent to CVS). The largest parking facility is located 6 blocks or 10-minute walk MacMillian Pier.
- Yes, but the package must have the name of the guest that matches the name on the reservation. If the package has a name that does not register in the hotel reservation system, then the package will be refused.
- Pets are welcomed, but there is a $100 pet policy fee per stay per room. All breeds are welcomed, but there is a 50-pound limit. There is a $250 cleaning fee for any damages done to the room.
- Please contact Mercury Provincetown Provincetown Manager for details.
- Yes, anyone under the age of 18 years of age must be accompanied by an adult.
- No.
- Mercury Provincetown offers complimentary Keurig coffee and tea in the lobby available 24 hours a day. All rooms include $10 per day credit vouchers to Joe’s Coffee located on the corner of Commercial and Winthrop streets that can be used towards breakfast.
- No.
- No. Mercury Provincetown offers complimentary Keurig coffee in the communal lounge located off the lobby. Guests will enjoy a complimentary wine and cheese hospitality hour on Thursday, Friday, and Saturday only in the months of July, August, and September from 4-5 PM before teatime.
- No. If evidence of smoking is found in guest rooms or outdoor communal public spaces, a USD 250.00 non-refundable fee will be charged to the guest. Designated smoking areas are located outside. Please contact the front desk for locations.
- No. There are 2 gyms in Provincetown that offer day passes for $25 per day. Mussel Beach – 35 Bradford Street or (508) 487-0001
Provincetown Gym – 81 Shank Painter Road or (508) 487-2776
- Yes, in each guest room.
- Yes – 10%
- Mercury Provincetown to Logan International Airport – 117 Miles, 2 hr, 8 minutes from hotel. Mercury Provincetown to Provincetown Airport 5 miles, 11 minutes.
- Please see hotel website for details.
- Yes, hotel provides complimentary beach towels and beach chairs for rent, first-come first-serve. If not returned, there will be a separate charge to the guest.
- Mercury Provincetown is a historic property and does have minimal stairs to access the main lobby or the ground floor. Guests requiring a wheelchair accessible accommodation should contact the General Manager for assistance in finding the ideal accommodation to meet their needs.
- Yes (at no additional fee).
- CCRTA Provincetown Shuttle is the public bus service in Provincetown that operates from Memorial Day through Columbus Day. The CCRTA is wheelchair-accessible.